On Behalf of myself and the staff at Carpet One of Concord, I would like to thank you for considering our company for your upcoming flooring purchase.
Let me take this opportunity to give you some background about our store and our commitment to your satisfaction.
My family has been in the flooring business since 1948. Over these many years we have earned the trust of our customers, friends and family selecting the flooring for their homes and businesses. I greatly appreciate the trust that my customers have bestowed on me. It is of utmost importance to me that you be a satisfied customer, not just on the day of your purchase, but that you’re flooring lives up to your expectations for many years after the installation has taken place.
At Carpet One Concord we are so committed to your satisfaction that you have my personal assurance that we will make your new floor beautiful or we will replace it free. No questions asked.*
When you purchase flooring from our store we will give you the best warranties in the industry.
· Our extensive carpet products carry a stain warranty for up to 25 years with no exclusions. If you get a permanent stain on your carpet we will replace the carpet at no charge.
· Our “Beautiful Warranty,”* offers unmatched peace of mind by ensuring that your new floor will be as beautiful as you expected or we will replace it, carpet, wood, laminate, vinyl, and ceramic tile too. "If you’re not happy with your new floor for any reason (other than abuse) for up to 120 days we will replace it free including installation labor.” It's nice to know we have you covered.
All of us at Carpet One of Concord look forward to being part of your floor covering purchase and we want to make sure you are a truly satisfied customer.
Sincerely,
Phil Meyer
President
Carpet One Floor and Home
* See written warranty information available at Carpet One of Concord.
